#Verizon pay my bill full#

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Paying half what I was, I wanted so badly to believe that they were right when they said their service was 5x better than verizon when it simply isn’t the case.

I had T-mobile 15 years ago and they sucked then which is Why I went to verizon. It is my experience that even though my sales rep was an amazing person, management of T-mobile does not have the customer’s best interests nor customer service experience at heart. I have been in management for a very large company (finance), and when we tell someone something, we are held accountable for that. I’m posting to bring awareness to other people.

#Verizon pay my bill full#

Mine was late by a week or so, and turns out that in order to receive full credit for a bill, you have to show proof that you were in good status for 90+ days….not something that sales reps tell customers nor are they honest about. Was told by two sales reps that the status of my Verizon account wouldnt’ matter, as long as it hadn’t been disconnected or turned off. T-Mobile has been less than willing to deliver on their promises. What the hell am I to I am aware this is a public forum. PUtting me in a negative financial situation after being promised I wouldn’t be and after clearly explaining to the Verizon rep that I needed them to pay off my full Verizon bill because I wouldn’t have the money to pay them over $300 and also pay my new T-mobile bill. I almost wish I hadn’t switched to T-Mobile at this point.

Maybe 1-2, even though the coverage map states we should have full coverage. My husband works in the city, and very rarely do we have full bars. On top of that, we live in the middle of the city. Now, My final bill for Verizon was over $500 - they didn’t cover but half of it, so I still am out of pocket when i told them I wasn’t switching over unless they could guarantee they’d pay off my full final bill and they said there’d be no problem. First, they will only give me like $100 for my LG wing, which was new, no more than a year ago (so much for $600). Well, I never received any follow-up letters or an email from T-mobile stating that I had been credited. I was told that I’d get up to $600 trade-in credit for my phone AND, if I sent my final bill in to T-Mobile, they’d pay off my remaining balance in the form of a gift card (electronic). My husband and I were on separate plans at that time. We figured it’d be way better spending $160/mon than over $320 a month for both our lines combined. Has anyone else experienced something similar?īack in March, my husband and I decided to switch over from Verizon to T-Mobile.